Over the years, I've met with tax folks at companies who's personal goal is to have a $0.00 tax assessment. Anything short of this goal was viewed as a shortcoming of his staff. I've also met with tax directors who say if they are not getting assessed at least $100,000 they are not being aggressive enough.
The true position is somewhere in between.
Back to my question, "what's wrong with at $0.00 sales tax assessment?" In short, nothing. However, sometimes that level of perfection comes with a hefty and hidden price tag. Here are a few reasons why the auditor may come up with a $0.00 assessment.
1. Auditor incompetence: You may have met this type. Very nice, hard working, very thorough, but just not the sharpest knife in the drawer. Before they arrived, you knew where the bodies were buried and were prepared for the worst. At the end of the day, he/she walks out and proclaims there is no assessment worth pursuing.
In many cases, companies view this type of report as a blessing or endorsement of their current sales tax procedure. However, when a new and more experienced auditor takes over, these companies are usually surprised when there is a large assessment the next time around. Unfortunately, many companies set their tax policies based on their audit experience rather than treating these as independent issues. Be very careful if an auditor finds nothing or finds very little when you may suspect there are serious issues with your system.
2. Over payments exceed underpayments: I've heard it many times over the years. "we have never been audited and have been here for 20 years". Depending on the industry, this statement may be totally acceptable. In other industries, such as manufacturing, this statement screams "OVERPAYMENT". At the end of the day, the job of an auditor is to raise revenue by identifying non-compliant taxpayers. What is the incentive to audit a company if it will yield a "zero assessment" or even a refund? Sure, the states will tell you that everyone has an equal change of being audited, but in reality, the state is looking for companies who will write them a check.
If you have never been audited and you are remitting large amounts of sales tax or use tax, you may be overpaying. In this case, the price you are paying for a $0.00 audit is the money you are overpaying to the state. This could be significant.
3. Too much time spent on processing: As I've mentioned before, sales tax is as much an art as it is a science. Over the years, I have known companies who build so much process into their sales and use tax function, that they never have an assessment or, at worst, a very small assessment. So what's wrong with this scenario? Nothing, perhaps, but if you continue to spend large amounts of staff time trying to manage your sales tax risk down to $0.00 you are probably wasting valuable staff time that could be used in better places. As a company, you must be willing to assume some level of tax risk. There are some transactions and some events, that the cost to perfect the process far exceeds the tax savings. I've seen companies who re-computed the tax charged by their vendors and accrued the difference. In most cases, this was just a few cents on any given invoice. Yes, this is technically accurate, but what a waste of time and effort. The same company was also over paying other vendors by over $50,000 in tax and should have focused on that issue.
If your goal is a "zero" assessment of sales tax, be sure you have quantified the price you are paying for this level of perfection. If the price is not too high, then leave the process in place. If the price is too high, consider the best way to change the process so that you are better managing your staff's time.




